Privacy Policy
Effective Date: 11/23/2023
Welcome to Tanance, a website providing maintenance services for both residential and commercial areas. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how Tanance collects, uses, and safeguards your information when you visit our website or use our services.
1. Information We Collect:
a. Personal Information:
- When you use Tanance, we may collect personal information such as your name, address, phone number, and email address. This information is necessary to provide you with our maintenance services.
b. Device and Usage Information:
- We may automatically collect information about the devices you use to access our website and the ways in which you interact with our services. This includes IP addresses, browser types, and usage patterns.
- How We Use Your Information:
a. Providing Services:
- We use the information you provide to deliver maintenance services to your residential or commercial property.
b. Communication:
- We may use your contact information to communicate with you about your service requests, appointments, and updates related to Tanance.
c. Improving Services:
- We analyse the information collected to improve our website, services, and customer experience.
d. Legal Compliance:
- We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Information Sharing:
a. Third-Party Service Providers:
- We may share your information with trusted third-party service providers who assist us in delivering our maintenance services. These providers are obligated to protect your information.
b. Legal Requirements:
- We may disclose your information in response to a legal request or to comply with applicable laws and regulations.
c. Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Security:
- Tanance employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.
Your Choices:
- You have the right to update or correct your personal information. You can also opt-out of receiving promotional communications from us.
Changes to this Privacy Policy:
- Tanance reserves the right to update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on our website.
Contact Us:
- If you have any questions or concerns about this Privacy Policy, please contact us at contact@tanance.ch
By using Tanance’s website and services, you agree to the terms outlined in this Privacy Policy.